Midland Telecom Blog

There has been a significant rise in the UK and Ireland in regards to Business phone hacking. COMREG in Ireland has seen a rise in Business phones being suspected of being hacked.

As we know the saga in the UK regarding the news of world has demonstrated how easy it is to hack mobile phone devices.

It is now even more important for any business to keep up to date on their telephone systems and communications in general. As there is more and more technology being introduced into the communications market, it is making hackers more advanced at obtaining sensitive information.  Read more...

The revolution of 4G network and what it means to small business

We are growing ever closer to the revolution of the 4g network and carries like Anytime anywhere (T-mobile and Orange) and BT are already in trailing the service, however what does this mean to small businesses that already have gadgets in place for their communicating both internally and externally.

Well the answer is there will be many benefits! According to many mobile carriers and distributors tasks and projects that had to be normally done in the office or on computers will be done easily on mobile devices!  Read more...

Smart Phone Addiction

Extensive research has shown that more than a quarter (27%) of adults now own a smartphone. This has had a significant affect on how we communicate, and in particular shows that the use of social websites and the internet

OfCom Research

New Ofcom research reveals the extent to which the UK has become addicted to smartphones, with people confessing to using them everywhere from the dining table to the bathroom and bedroom.

Most (59 per cent) have acquired their smartphone, which includes devices such as iPhones, Blackberrys and Android phones, over the past year.  Read more...

As businesses are required to do more due to growing competition and demands we then require more from our services and broadband speeds and efficiency is one of them.

With the growing number of internet service providers in the market (ISP) it is growing harder to actually understand who offers the best service and delivers their promise?

For a business it is particularly important as loss of broadband efficiency can lead to loss of business and trade. Some of us take it for granted but we do rely heavily on the use of internet as many of our services are in some way connected to it.  Read more...

Midland Telecom recognises businesses need to move forward.  Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to—with the elegant simplicity and ease of use small businesses consider a must have.

Best of both worlds

Small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

More importantly the phone system gives power to the people of your organisation, therefore in terms of efficiency and productivity you get more.  Read more...

This is a transcript from a conference call had between the financial controller of University College Birmingham and Midland Telecom on the success of the deployment of the new NEC SV8100 systems for them.

1) NEC SV8100

Moving from the SV8100 has been a huge leap forward from our previous system and although it has a considerable amount of options it is very easy and intuitive to use. While the majority of our phones are now IP based, it has been a relatively simple task to support our existing analogue lines such as the deaf-alerter.  Read more...

Integrated with your telephone system

In today’s telecommunication market, Midland Telecom uses the best systems and services to bring its customers with not just up to date technology but also simple integrated solutions that enable businesses of all sizes, to really get the most out of unified communication packages.

Call recording is a must in today’s businesses particularly if your business reaches its customer via phone on a frequent basis, which to be honest is with 99% of businesses today.

So why should call recording be a priority?  Read more...

University College Birmingham (UCB) is home to 7,500 students and is renowned as a bastion of educational excellence, with origins dating back to the 19^th century. In today’s increasingly competitive higher and further education arenas, modern communication plays an equally important role as its academic credentials.

So when the city centre complex took the visionary step to upgrade its telecommunications platform, college chiefs knew there was no margin for error – as thousands of calls are handled each week from students around the world.  Read more...

Midland TML has been successfully trading for 10 years and is a successful complement to the Midland Telecom group. With exceptional knowlegde in lines, calls and broadbnad services they’ve been able keep pace with every development to bring you the solutions that are not just advanced but also the right choice for your business.

We are independent of any particular network and as a service provider can offer a complete solution from our UK team from billing, broadband, faults, account management and technical support. You can benefit from access to the leading mobile networks with a personal level of service tailored to your business requirements.  Read more...

Overview of Midland Telecoms services and solutions

Midland Telecom and our associated companies Midland Telecom Services Ltd and Midland TML offer total communications to business’s across the UK and the Globe.  Based in Birmingham we are currently celebrating our 25th Anniversary of deploying Business Telephony solutions.  We have extensive experience in Deploying and managing SME Telephony solutions from single one man bands to Multi Site International VOIP Telephony solutions.  We have both technical and sales skills for many Manufacturers including Siemens, Nortel, NEC Avaya, Panasonic, Aastra, Toshiba, LG, Philips, Plessey and Snom and many more.  With 27engineers covering the UK, we are able to deploy and manage highly technical Voice and data solutions on time and on budget.  Read more...